Committed to protecting your privacy and personal information.
Privacy & Personal Data Protection Policy
This Privacy & Personal Data Protection Policy has been prepared to inform visitors about the processing of personal data collected through freespiritstravel.com and related services.
1. Data Controller
In accordance with the Turkish Personal Data Protection Law No. 6698 (“KVKK”), the data controller responsible for processing your personal data through freespiritstravel.com is:
Freespirits Travel Agency İnkılap Mah. Umman Sk. No:4, Door No:1, Office No:413 Ümraniye / Istanbul / Turkey E-mail: info@freespiritstravel.com
2. What Personal Data Do We Collect and For What Purposes?
We only collect limited personal data through the communication channels available on our website. Your personal data is processed solely for responding to your requests and providing our services, without using advertising profiling or third-party marketing tools.
2.1 Reservation / Tour Inquiry Forms
The following information may be collected through reservation or inquiry forms:
• Full name • E-mail address • Phone number • Travel dates, number of participants, preferred destinations and related travel details • Additional information voluntarily shared within your message
Purposes of Processing:
• Providing information, quotations and reservation services related to requested tours or experiences • Contacting you regarding your request • Fulfilling contractual, legal and financial obligations
Legal Basis:
• Necessary for the establishment or performance of a contract • Necessary for compliance with legal obligations • Necessary for the legitimate interests of the data controller, provided that fundamental rights and freedoms are not harmed
2.2 Contact Forms
Through contact forms, we may process:
• Name • E-mail address • Phone number (if provided) • Message content
Purposes of Processing:
• Responding to your questions and requests • Contacting you when necessary
2.3 Newsletter & E-mail Subscription
When subscribing to our newsletter or updates, we may process:
• E-mail address • Name and surname (if provided)
Purpose:
• Sending information about tours, campaigns and updates only with your consent
You may unsubscribe at any time.
2.4 WhatsApp Communication
Our website may include a WhatsApp contact button redirecting users directly to WhatsApp.
Through this communication channel, we may process:
• Phone number • Message content • Travel requests and related information
This communication takes place directly through WhatsApp infrastructure. Users choose this communication channel voluntarily.
3. Cookies
Our website uses only technically necessary cookies required for the proper functioning of the website.
• Advertising cookies • Third-party analytics tools (such as Google Analytics) • Marketing or profiling cookies
You may manage cookies through your browser settings. However, disabling essential cookies may affect website functionality.
4. Transfer of Personal Data
Your personal data is not shared with third parties except where necessary for providing services or fulfilling legal obligations.
While we may use technical infrastructure and hosting providers, all personal data is processed and protected in accordance with applicable laws and our instructions.
Your personal data is never sold, rented or transferred to third parties for marketing purposes.
5. Retention Periods
Personal data is retained only for the periods necessary for the relevant purposes and legal obligations.
Examples include:
• Reservation and service-related data: retained during legal limitation periods and accounting obligations • Contact form submissions: retained for the duration necessary to respond and resolve potential disputes • Newsletter subscriptions: retained until unsubscription • WhatsApp communications: retained only when necessary for communication or legal obligations
Once retention periods expire, data is securely deleted, anonymized or destroyed in accordance with applicable regulations.
6. Your Rights Under KVKK
Under Article 11 of KVKK, you have the right to:
• Learn whether your personal data is processed • Request information regarding processing activities • Learn the purpose of processing and whether data is used accordingly • Learn third parties to whom personal data is transferred • Request correction of incomplete or inaccurate data • Request deletion or destruction of personal data where applicable • Request notification of corrections or deletions to third parties • Object to unfavorable outcomes resulting from automated processing • Request compensation for damages arising from unlawful processing
7. How Can You Exercise Your Rights?
You may submit your requests regarding personal data processing by contacting:
info@freespiritstravel.com
Your requests will be evaluated and responded to within the periods required by applicable law.
8. Policy Updates
This Privacy & Personal Data Protection Policy may be updated in accordance with legal requirements and operational changes.
